| Buyer's Guide |
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| Why doesn't the shopping cart work? |
| |
If you are having problems using our Shopping Cart, your internet
browser may not be set to accept "cookies". A Cookie is a small piece of
code that allows us to "remember" your order and add the items to the
shopping bag.
You need to accept cookies from our website so
that we keep your shopping items in your Shopping Bag. To do this, you
need to add our shopping cart as a trusted site. Each browser is a
little different, so we provided information below on how to accept
cookies on a variety of browsers below. If you are still having
problems, you are always welcome to place orders over the telephone by
contacting customer service at 800-297-4714.
Steps for
Enabling Cookies
Internet Explorer 6/7
1. On the top menu
bar, click ‘Tools’ then ‘Internet Options…’
2. In the Internet
Options dialog box, select the ‘Security’ tab at the top.
3.
Click on the green check mark labeled ‘Trusted sites’ underneath.
4.
Now you will be able to click on the button ‘Sites…’
5. Make
sure Require server verification at the bottom is not checked.
6.
In the box under ‘Add this Web site to the zone:’ type beachtradingco.com and click ‘Add’
7. Click ‘OK’ and then
‘OK’
Mozilla Firefox
1. On the menu at the top, Select
Tools then Options.
2. Click the Privacy panel and select the
Cookies tab.
3. Click the ‘Exceptions’.
4. In the section
‘Address of web site:’ type beachtradingco.com
5. Click
‘Allow’
6. Click ‘Close’
Still having touble? Your
firewall software security is probably set on high and blocking cookies.
You can decrease the security level or check your documentation and
add beachtradingco.com as a trusted site. |
| How do I buy/redeem a gift certificate? |
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To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here. |
| How do I find my product? |
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To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance. |
| How do I navigate the site? |
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To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance. |
| How do I use a coupon? |
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After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code. |
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